StockCharts Support Request

Frequently Asked Questions

What is my User ID/Password?
Click here to have your User ID and Password sent to you. Check your "Junk Mail" folder if you do not receive this email within 5 minutes.
Why is your data sometimes different from other sources?
Our price data is adjusted to remove the artifical effects of splits, dividends and distributions from our charts. This may cause our historical data to differ from other data sources. Click here for more information.
Which countries do you currently provide charts for?
Here is a list of all the stock exchanges we cover.
How much does your service cost?
Here is a page with all the details on our pricing and our services.
Why am I seeing an additional monthly charge on my credit card for your service?
Real-time data exchange fees are now billed on a monthly basis. You can switch to our free real-time data plan to eliminate those fees. Please watch the video on this page for more details.
How do I cancel my service?
Click on the "Your Account" link in the upper right corner of any page and then click on the "Cancel My Account" button.

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